FAQ

Frequently asked questions

When will I receive my purchase?


Prints will generally ship within 1-2 weeks from purchase date. Originals will ship 2-3 weeks from purchase date. Shipping rates are calculated at checkout time based on your address and chosen shipping method. You will receive an email containing the tracking number and if you have any questions, do not hesitate to contact us. ** Due to COVID-19, shipments may take a little additional time. I am working diligently to ensure your pieces are clean, safe and well prepared for their journey to their new home. **




Returns


If you’re not completely satisfied with your purchase, please email me to arrange a return within 30 days. All returns are subject to a 20% re-stocking fee. We reserve the right to refuse service and/or limit quantities to anyone at our discretion.




Wholesale Info


Are you or your business interested in ordering a quantity of 10 or more items? Please email me for specialty wholesale rates. I would love to work with you!




Open Edition Prints


Open edition prints do not have a pre-determined quantity and when out of stock, can be reprinted and restocked.





LOCATION

& CONTACT

Ramona, CA (San Diego County)

Email:  info@kimberlycarissaart.com

COMMISSION BOOKINGS

Sept 15 2020 -

Open for Commissions

 

Show Bookings Available

 

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